Shipping Policy

Last updated: October 3, 2026

We ship to addresses in the United States, and standard shipping is free on every order.

At a glance

Free standard shipping on every U.S. order. No minimum.
Faster options, when available for your address, are shown at checkout with their price.
Delivery estimates, when available, appear at checkout and in your shipping confirmation.
You get a tracking number by email as soon as your order ships.

Where we ship

We ship to addresses in the United States only. At this time, we do not ship to other countries. The shipping options available for your address are shown at checkout before you pay.

Shipping costs

Standard shipping is free on every U.S. order, with no minimum purchase. When a faster option is available for your address, it is shown at checkout with its price. Any applicable sales tax is calculated at checkout.

Delivery times

Delivery estimates, when available, are shown at checkout and in your shipping confirmation email. They are estimates, not guarantees, and can be affected by the carrier, the weather or other events outside our control.

If we cannot ship your order within the time stated at checkout or in your order confirmation, or within 30 days if no time was stated, we will let you know and give you the choice to accept the new date or cancel your order for a full refund.

Tracking your order

As soon as your order ships, we email you a tracking number. Order and shipping emails may come from orders@kristinnmirrors.com or support@kristinnmirrors.com. Both are official addresses of our store. If you do not see our emails, please check your spam folder or contact us.

When your package arrives

Mirrors are glass, so please check the box before you open it. If the box or the mirror is damaged, take photos of the outer box, the packaging and the item before you throw anything away, and contact us within 7 days of delivery. Our Return and Refund Policy explains how we make it right.

Customs and import charges

If an order ships from outside the United States, customs duties, import taxes or carrier processing fees may apply. If these charges are not collected at checkout, the carrier or customs authority may ask the recipient to pay them before delivery. Free standard shipping covers our shipping charge only and does not waive government charges.

Lost or damaged packages

If your tracking stops updating, your package is lost, or it arrives damaged, contact us at support@kristinnmirrors.com with your order number. We will investigate with the carrier and, once the problem is confirmed, send you a replacement or a refund at no extra cost.

Shipping address

Please double-check your shipping address before you place your order. If you notice a mistake, contact us as soon as possible. We will do our best to update it, but we cannot guarantee changes after the package has been handed to the carrier.